General contact information

If you have any questions or feedback you are more than welcome to contact our support team. We are looking forward to hear from you.

We do suggest that you check our FAQ where you can find answers to the most commonly asked questions so that you can solve your problem straight away.

Unfortunately our support team will not be able to assist you with: general HTML-coding, request login data, change of password or email, spam filter or blockings.

Please use our support form if you don't find any help in our FAQ.

General support contact

Get general support or report abuse

 Support staff via
 Abuse staff via abuse form
 Web support form

 FAQ - Frequently Asked Questions

Network contact

Use this if you can not connect to our network, email to smartgb.com or if you experience a serious and critical problem with our service. Please note that we do not reply to support questions sent to this contact.

 Have you been blocked?

 Network Operations Center for smartgb.com

Check overall technical status 24/7/365 (automated service)

 US callers:
 UK callers:
 International callers:

View automatically updated and live technical status for our services

 View live technical status