You will find the most frequently asked questions here.

Please take a look at this section before you contact us.

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   - the top 10 questions and answers
   - all questions and answers on the same page

Backups

 Can I restore deleted messages?  Read answer...
 What kind of backups do you support?  Read answer...

General

 Can I get support from you?  Read answer...
 Can I use this guestbook outside USA?  Read answer...
 How do you keep spam out of my guestbook?  Read answer...
 How many messages can my guestbook hold?  Read answer...
 How secure is your service?  Read answer...
 I can't validate my website, why?  Read answer...
 Is this service really free?  Read answer...
 What about GDPR?  Read answer...
 What is a Guestbook?  Read answer...
 Which character encodings do you support?  Read answer...
 Which languages are your service translated into?  Read answer...
 Why is my browser saying my guestbook is not secure?  Read answer...

Security

 Can I block a user from my guestbook?  Read answer...
 Can I trace a person who has posted a message?  Read answer...
 Can you help me change password or email for my account?  Read answer...

Settings

 Can I approve a message before it is published?  Read answer...
 Can I get a notification after a new message has been posted?  Read answer...
 Can I insert my logo or a background image?  Read answer...
 Can I show more than 10 messages per page?  Read answer...
 Can I use more than one language?  Read answer...
 How do I add smilies to my guestbook?  Read answer...
 How do I change my contact information?  Read answer...
 How do I change settings for the offensive word or spam filter?  Read answer...
 How do I change settings or design?  Read answer...
 How do I change title?  Read answer...
 How do I reply to a message?  Read answer...
 How do you handle daylight saving time?  Read answer...
 I enter the correct password but I can not log in, why?  Read answer...
 I have lost my password or guestbook URL. Can you help me?  Read answer...
 When I press 'Back...' my website is loaded in my frame. Why?  Read answer...

Sign up

 Can you help me setup multiple accounts?  Read answer...
 How many guestbooks can I register?  Read answer...
 I did not get any activation code by email?  Read answer...
 What HTML-code can I use to insert my guestbook on my website?  Read answer...
 What kind of skills do I need to install my guestbook?  Read answer...
 When will my guestbook be ready to use?  Read answer...

Sponsoring ads

 Can I pay you to remove the ads in my guestbook?  Read answer...
 Do you accept other payment methods than PayPal?  Read answer...
 Will you place adult or offensive content in my guestbook?  Read answer...